RETURN/ REFUND POLICY
Onward Philadelphia aims to ensure full customer satisfaction. If you are not completely satisfied with your purchase you may return your purchase within 5 days of delivery.
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Note:
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Garment must be in unworn, and unopened in order to be eligible for returns. (Customers will be requested to take photos of garment)
Customers will be sent a return label, (customer must pay return label shipping)
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Order cancelations are permitted any time prior to your shipping confirmation.
GARMENT CARE
To preserve the quality of the garment and custom labeling, we recommend you respect the care instructions: Gentle machine wash, low heat dry.
PRIVACY POLICY
SHIPPING POLICY
Orders typically ship within 3 business days. You will receive an email with your tracking information once your order ships. If you do not receive a shipping confirmation email within 3 business days, please contact us here
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